Speakers

Make Yourself Look Good!

At Miles Global, we have one goal and that is to MAKE OUR MEETING PLANNER LOOK GOOD while providing every dentist and team member with worthwhile and timely information to :

• enhance patient care
• practice productivity
• improve their office work environment
• and much, much more...

Call us at 800-922-0866 to request a seminar or workshop, or click here to submit a request for more information.

Dentists and staff members deserve to go home "happy-tired" versus "stressed-put-tired." Allow our presenters to do just that while making YOU the HERO for sponsoring such worthwhile programs.

Click to learn more about our:

• Seminars - from one hour to full events given by one of our speakers
• Workshops & Conferences - two day events
• Speaking Materials (PDF) - A bio and outline of seminars available

Call us at 800-922-0866 to request a seminar or workshop, or click here to submit a request for more information.

Read about our speakers by selecting from the list below:

Meeting Planners Click Here for More Information  

2012
Jun 08 - 10	Speaking Consulting Network	Charleston, SC
Jun 08 - 10	Speaking Consulting Network	Charleston, SC
Jun 14	PNDC	Seattle, WA
Jun 14 - 16	Florida National Dental Association	Orlando
Jun 21	Monterey Bay Dental Society
Jun 21 - 22	Santa Clara County Dental Society
Jun 22	Garden State Dental Conference and Expo	Long Branch, NJ
Jun 24	New Dentist Conference	Washington DC
Jul 19 - 21	Office Administrator Workshop	Napa, CA
Aug 03 - 4	Hands on New Patient Experience	Chesapeake, VA
Aug 03 - 4	Hands on New Patient Experience	Chesapeake, VA
Sep 13	Study Club	Raliegh, NC
Sep 13 - 15	Dental Team Conference	Our Office, Gig Harbor, WA
Sep 21	Chesapeake Dental	Ocean City, MD
Oct 04 - 6	Office Administrator Workshop	Las Vegas, NV
Oct 05	Coastal Dental Conference	Charleston, SC
Oct 26	University of Washington	Seattle, WA
Nov 01 - 3	Dental Team Conference	Orlando, FL
Nov 02	Make Your Practice a Masterpiece	Virginia Beach, VA
Nov 09	Southern Kentucky Oral Surgery Associates	Bowling Green, KY
Dec 07 - 8	Hands on New Patient Experience	Chesapeake, VA
Dec 07 - 8	Hands on New Patient Experience	Chesapeake, VA
2013
Jan 24 - 25	Hawaii Dental Association	HI
Feb 21 - 23	Chicago MidWinter Meeting	Chicago, IL
Mar 14	Big Apple Dental Meeting	Mahwah, NJ
Mar 21 - 23	Hinman Dental Meeting	Atlanta, GA
May 09 - 11	Music City Dental Conference	Nashville, TN
Oct 04	University of Minnesota	St. Paul, MN

Seminars

The following seminars and variations of them are available.     Click to learn more:

• The Key Essentials of a Successful Practice
  Five Easy steps to Success
• Communication and Teamwork
  Two essential management-Must-Haves
• Customer/Patient Service at Its Best
  Gaining Trust and Respect
• What Women Want
  Marketing and catering to the female patient
• Are You Keeping Up with the Times?
  The latest trends in managing yoru dental practice
• It's a Jungle Out There!
  Don't be eaten alive! How to be a leader in your business and survive!
• The Two Sides of the Management Coin
  Create a win-win environment
• Seminar Schedule
  Click here to see our current speaking schedule below

Meeting Planners Click Here to Schedule a Seminar or Workshop  

The Key Essentials of a Successful Practice

Some dental practices thrive year after year with a limited amount of stress. Others struggle with day to day patient management, budget and overhead control, and most of all... personnel issues.

This lively session outlines what Miles Global finds as a common thread among their top clients who have the finest care along with a happy, productive work environment. But most of all, they also have a healthy bottom line.

Follow these five easy steps to success. It's great to go home "happy tired" verses "stressed out tired".

Attendees will learn:

• How to attain clinical excellence through comprehensive treatment planning: What are the 7 stages oftreatment planning and why are they so important?
• How to attract and retain the ideal dental team
• What are the 4 best tips in scheduling?
• Conceptualize key elements to effective communication: verbal skills that will move your practice to the next level
• Learn the systems of a successful practice, including hygiene department effectiveness, patient reactivation, collection protocol and insurance management

Presentation Lengths Available: Half and Full Day

Very informative topics.

Dentist Attendee

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Communication and Teamwork

There are two critical areas of management in the dental practice, that determine the daily stress level and the efficiency of the practice management systems. Both of these "management-must-haves" will be enthusiastically outlined in this lecture.

COMMUNICATION from front to back, back to front, doctor to team, team to doctor and all to patients must be effective and congruent. This vital part of daily communication will be presented in an easy to understand format based on Linda Miles' 1000 plus client consultations. Take-to-the-office-and-use-on-Monday tips will bring immediate and positive results. No more will the dentist shudder wondering how the important communication is handled from one team member to another and to all patients.

TEAMWORK means different things to different people. When teamwork is present, the office runs smoothly. When teamwork is missing, the days seem longer and much more stressful. This lively afternoon outlines the importance of a positive attitude, accountability and leadership at all levels. Many dentists and team members say they are burned out...BUT... until they "catch on fire" for dentistry, how can they burn out? In many practices, burnout is a cop-out for a lack of teamwork.

Attendees will learn:

• How to pass the patient from one person to the next with proper communication at each phase of the patient's visit
• How to improve case acceptance and which words or phrases NOT to use
• How to do fee rebuttals. Patients accept the fees when the dentist and team do
• The "hows" and "whys" of staff meetings and chart audits, and turning good ideas into finished projects
• The three TRUE values of a dental employee to their dentist employer
• How vision and accountability go hand in hand

Presentation Lengths Available: Full and Half Day

Excellent eye-opening information!

Thomas W., Dentist

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Customer/Patient Service at Its Best

What do your patients and community say about you and your practice?
Explore the roles of leadership and teamwork with a focus on your patient. Create an environment that earns the trust and respect of your patients by having their interests first and foremost in your mind. Case acceptance, proper scheduling and time management improve when we have the proper systems in place.

Attendees will learn:

• How to lead patients to their success
• How to establish and keep the trust and respect of your patients
• How to decrease broken appointments, last minute cancellations, and the need to reschedule

Presentation Lengths Available: Full and Half Day

Fantastic presentation! You are inspiring! Thank you.

Dentist Attendee

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What Women Want

Women influence 85% of all health care decisions.

Understanding the huge differences in male and female health issues is one way to internally market your practice to women. Not only do women communicate differently than men, but they also have a much higher prevalence of autoimmune and hormonally related diseases, plus other concerns.

By focusing on the needs of women in your practice, you will exceed the needs, wants and desires of the entire family! Women are loyal patients who will market your practice for you. Come and learn how to have more new patients than you will ever need for your practice success! This dynamic presentation will benefit both the staff and the doctor.

Attendees will learn:

• An overview of health issues facing women
• The latest on osteoporosis and eating disorders
• The latest trends in esthetic dental procedure for older adults
• Nutrition issues for women
• Image: the doctors, the team, the facility
• "Don't think pink": generational and cultural marketing to women
• Communicating with women: How can you improve your treatment plan presentations?

Presentation Lengths Available: Half and Full Day

Great speaking skills! I enjoyed the course a lot.

Stacey W., Dentist

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Are You Keeping Up with the Times?

Great advances in technology have been seen in the 21st century!

But while patients appreciate our investment in the latest and greatest, what they really want is a relationship.

Dynamic communication skills can propel every practice to exceptional levels. Designed for the doctors and staff, this fast paced class provides attendees with information they can take back to their practice and implement immediately.

Attendees will learn:

• An update on the latest marketing strategies
• Listen your way to patient satisfaction
• Build patient trust and rapport
• Project the desired image
• Become obsessed with customer service
• What do your patients say about you?
• Technological advancements and the team process
• Incorporating comprehensive cases into your practice

Presentation Lengths Available: Half day only

I wish I had brought my entire staff!

Dentist Attendee

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It's A Jungle Out There!

Don't be eaten alive! How to be a leader in your business and survive!

Having a "Bear of a time" with scheduling new business? Broken appointments and last minute cancellations and unmet sales expectations "driving you wild"?

Learn what it takes to create a self-directed, enthusiastic and accountable business team. Why is it that some owners and managers seem lucky and find the right people while others have constant turn over and strife? This revealing course unlocks the keys to successful leadership from the owner (top-down) to the newest hire. Your business is only as strong as its weakest link. Attend this course and leave with a fresh new outlook. Strong leadership develops "owner-mentality" versus "unionized thinking": A much better way to succeed in business.

With 12 years as a volunteer zoo dentist, 4 years as an assistant, 2 years at the front desk and nearly 17 years in private practice, let Dr. Savage entertain and motivate your team to the next level! This fast paced, entertaining presentation is full of "meat and potatoes" to advance your practice.

Attendees will learn:

• How to lead by example: Simple and effective techniques to create an environment of self-motivation.
• How to build your practice on excellence, quality, service and consistently high standards.
• How to begin "with the end in mind".
• Techniques to getting clients to accept your services or purchase your products.
• Build customer trust and rapport
• Customer Service at its best

Presentation Lengths Available: Half and Full Day

There are so many things to consider and Rhonda makes it all clear and easy to understand. Fantastic!

Dentist Attendee

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Two Sides of the Management Coin

There are two sides to all management issues (doctor's and teams).

Dr. Rhonda savage offers various practice scenarios of how the dentist and team feel about each. See each view come together to make it a win for patients, dentists and teams.

Attendees will learn:

• Improve communication and leadership at all levels (doctor and team)
• Dramatically improve practice productivity along with the work environment
• Create a win-win situation in the offer for their team and patients

Presentation Lengths Available: Half and Full Day

I'm excited to implement these new win-win scenarios into our office. Great ideas!

Dentist Attendee

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Read about our speakers by selecting from the list below:

Meeting Planners Click Here for More Information  

Previous Events

2009
Sep 16	Multidisciplinary Study Club Seattle	WAC ~ Seattle
Oct 04	American Dental Association	Honolulu, HI
Oct 09	UW & WDS Practice Management Course	University of Washington
Oct 16	Santa Clara County Dental Society	Villa Ragusa~ Campbell, CA
Oct 20	Seattle King Co Dental Society	Harborside Restaurant
Oct 23 - 24	Miles Global Dental Team Conference	Atlantic City, NJ
Nov 07	Miles Global Dental Team Conference	San Diego, CA
Nov 13	Miles Global	Gig Harbor, WA
Nov 20	AAWD~ North Shore Women Dentists	Chicago, IL
Dec 10 - 11	Wisconsin Dental Study Club	Lake Geneva, WI
Dec 11	New Jersey Study Club	Basking Ridge, NJ
2010
Jan 15	AAWD~ ADAC center	Portland, OR
Jan 15	Sailfish Study Club	Port St. Lucie, FL
Jan 22	Cont. D. Ed of BR	Baton Rouge, LA
Jan 23	West Virginia Dental Association	Charleston, WV
Jan 27	Seattle King County Dental Society	Seattle, WA
Dec 31	5th Dist. Of NC	Greenville, NC
Mar 05	Coastal Dist DS	Charleston, SC
Mar 05	Tri-College Dentists Lecture	Seattle, Wa
Mar 12 - 13	Miles Global Dental Team Conference	Virginia Beach, VA
Mar 16	Middlesex Dental Society	Edison, NJ
Apr 08	Nations Capital	Washington, DC
Apr 09	Ft. Worth District	Ft. Worth, TX
Apr 15	Star of South	Houston, TX
Apr 16 - 17	Spring Break Sun Fun	Las Vegas, NV
Apr 23	Oklahoma Dental Association	Oklahoma City, OK
Apr 23	CA ADAT	Irvine, CA
Apr 24	Star of the North Meeting MDA	Saint Paul, MN
Apr 29	Tunica Extravaganza	Tunica, MI
Apr 30	Saratoga Dental Congress	Saratoga, NY
Apr 30	Tunica Extravaganza	Tunica, Missippi
May 06	Texas Dental Association Annual Session	San Antonio, TX
May 07	Montgomery/Bucks D. Society	Blue Bell, PA
May 13	California Dental Association	Anaheim, CA
May 14	Gateway Study Club	St. Louis, MO
May 16 - 18	Speaking Consulting Network	Anaheim, CA
Jun 06 - 7	ADCPAs Annual Session	Virginia Beach, VA
Jun 10	New Mexico Dental Association	Albuquerque, NM
Jun 17 - 18	Pacific Northwest Dental Conference	Seattle, WA
Jul 09	AGD Conference	New Orleans, LA
Jul 16	South Dakota Dental Association	Rapid City, SD
Aug 27	Periodontics of Greenville	Greenville, SC
Sep 15	Lehigh Valley Hospital	Allentown, PA
Sep 16	Washington Academy of Genreal Dentistry	Seattle, WA
Sep 24	3rd District Dental Society of NY	Albany, NY
Sep 24 - 25	Miles Global Office Administrator Workshop	Nashville, TN
Sep 30	Patterson Dental Seminar (6-9 PM)	Virginia Beach, VA
Oct 10	ADA Meeting	Orlando, FL
Oct 16	Power2B Dental Seminar	Sydney, AU
Oct 20	Power2B Dental Seminar	Sydney, AU
Oct 22	Winnipeg Dental Society	Canada
Oct 23	Power2B Dental Seminar	Sydney, AU
Oct 27	Professional Learning Services	Trumbull, CT
Oct 29	AAWD	St. Louis, MO
Nov 05	Kansas Society of Orthodontics for GPs	Kansas City, MO
Nov 05 - 6	Miles Global Dental Team Conference	Palm Springs, CA
Nov 12	Toronto Academy of Dentistry	Toronto, ON
Nov 12	TBSE (Madow Brothers)	Las Vegas, NV
Nov 12	Endodontic Associates	Oklahoma City, OK
Nov 19	Seminar Marketing Services	Toronto, Canada
Dec 07	Portsmouth/Suffolk Study Club	Suffolk, VA
2011
Feb 18	Key Essentials Lecture	Hotel Philips, Kansas City, MO
Feb 25 - 26	Office Administrator Workshop	Peabody Hotel, Orlando, FL
Mar 04	Heartland Study Club	Bismarck, ND
Mar 18	Key Essentials Lecture	Platinum Hotel, Las Vegas, NV
Mar 24	Hinman Dental Society	Atlanta, GA
Mar 25 - 26	Dental Associates	Tenative Wisconsin
Mar 26	MENTOR/MENTEE DAY @VCU	Richmond, VA
Mar 30	The BRACE PLACE	Freehold, NJ
Apr 01	Nebraska Dental Association	Nebraska
Apr 13 - 16	American Association of Endodontists	San Antonio, TX
Apr 28 - 30	Ontario Dental Meeting (T)	Toronto, Canada
Apr 29	PCDS	Tacoma, Wa
Apr 29	ONTARIO DENTAL ASSOCIATION	Toronto, CAN
May 05 - 6	Dental Townie Meeting	Las Vegas, NV
May 06	Tennessee Dental Association	Nashville, TN
May 13 - 14	California Dental Association	Anaheim, CA
May 20 - 22	Speaking Consulting Network	Dallas, TX
Jun 03 - 4	Dental Team Conference	Myrtle Beach, SC
Jun 10 - 11	Mississippi Dental Associates	MS
Jul 29 - 30	Dental Team Conference	The Adec Facility, Portland, OR
Aug 12 - 13	Office Administrator Workshop	Our Office, Gig Harbor, WA
Aug 13	BRIGHAM YOUNG UNIVERSITY	Provo, UT
Aug 21 - 23	Henry Schein Practice Solutions Summit	American Fork, UT
Sep 09	The Key Essentials of a Successful Practice	Hilton Park Cities (Dallas)
Sep 15 - day2	Central New York Dental Conference	New York
Sep 16	Key Essentials Lecture	The Sheraton Madison Hotel, Madison, WI
Oct 07	Oregon Dental Executives' Association	Wilsonville, OR
Oct 14 - 15	Dental Team Conference	Our Office, Gig Harbor, WA
Oct 19	Cincinnati Dental Society	Cincinnati, OH
Oct 21	Key Essentials Lecture	Hilton Garden Inn, Houston, TX
Nov 03	AADPA Regional Meeting	Tucson, AZ
Nov 04	Wyson Financial Planning	St. George, UT
Nov 10 - 13	AGD 'Practiceology'	Las Vegas, NV
Dec 02	East Tenn. Academy of Dental Practice Administrators	Gatlinburg, TN
2012
Jan 10	Kitsap County Dental Society
Jan 13	Southwest District of the Georgia Dental Association
Jan 19	HINMAN MEMBERSHIP CONFERENCE	Atlanta, GA
Jan 19	HINMAN MEMBERSHIP CONFERENCE	Atlanta, GA
Jan 20	Delaware State Dental Society	Delaware
Jan 26 - 27	Yankee Dental Congress	Boston, MA
Feb 10	Dr. Dale Sweeney Perio Study Club	Port Huron, MI
Feb 16 - 17	Utah Dental Convention	Salt Lake City, UT
Feb 17	Peninsula Dental Society	Newport News, VA
Feb 22 - 27	Dental Team Retreat	Cancun, Mexico
Feb 23 - 25	Chicago MidWinter Meeting	Chicago, IL
Mar 07 - 10	AADPA	Phoenix, IL
Mar 22 - 26	MILES GLOBAL SUNFUN CRUISE	FL/MX
Mar 22 - 26	MILES GLOBAL SUNFUN CRUISE	FL/MX
Mar 30	Delta Dental of Virginia	Roanoke, VA
Apr 19 - 20	Inland Northwest Dental Conference	Spokane, WA
Apr 19	DOMACAN	Toronto, Canada
Apr 26	Richmond Association of Women Dentists	Richmond, VA
May 10 - 12	Ontario Dental Association	Ontario, CA
May 05 - 7	SPEAKING CONSULTING NETWORK	FL
May 17	SEATTLE STUDY CLUB	Honolulu, HI
May 17 - 19	Office Administrator Workshop	Boston, MA

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