"We have attended many conferences within our office, but never have we been to hear a speaker who is so passionate and enthusiastic about the dental profession." -Kelly Nielsen, Practice Administrator
Blanchard Family Dental, Blanchard, MI
"This is my third Seminar through the years. EXCELLENT. I have been in practice as a RDH for almost 30 years...Your information has advanced with the profession, yet your theme remains the same. To be successful, be kind, and be professional." -Sabrina Pilarski, RDH
Dr. Shikha Batra, Troy, MI
Webinars
Put Your Hygiene Department Into Full Effect!
This Webinar includes an 1.5 hour audio and power point presentation to view on your office or home computer.
What you will learn:
- How to Avoid Recall Cancellations and No-Shows
- Great tips to Reactivate and Invite those Past Due Recalls back into your Office
- How to Increase your Periodontal Program to its Fullest Potential
- The Joys and Challenges of Scheduling
Fee: Only $85
Makes for a great Staff Meeting!
The New Patient Experience: Customer Service at its Best
Webinar includes an 1.5 hour audio and power point presentation to view on your office or home computer.
What you will learn:
- The 7 Phases of the New Patient Experience
- How to Increase Customer Service
- How to Increase Case Acceptance
Fee: Only $85
Your Patients will Love You!
Shhhh! Marketing Secrets for Success!
Webinar includes an 1.5 hour audio and power point presentation to view on your office or home computer.
What you will learn:
- The latest marketing strategies
- How to Build Patient Trust & Rapport
- How to project the desired image
Fee: Only $85
Download Webinar Registration Form
With Trust & Rapport you can gain new patients and never lose them!
The Joys & Challenges of Scheduling!
Webinar includes an 1.5 hour audio and power point presentation to view on your office or home computer.
What you will learn:
- The "Ideal" Day
- Scheduling Challenges
- How to Use Flex Time
- Improving & Cultivating Leadership
Fee: Only $85
Collecting What You Deserve!
Webinar includes an 1.5 hour audio and power point presentation to view on your office or home computer.
What you will learn:
- Verbal Skills that get Results
- Statement Protocol
- Efficient Charting
- Insurance Management
- Crucial Financial Policies
Fee: Only $85
Stop Losing Thousands in Undiagnosed & Untreated Perio Disease!
Webinar includes an 1.5 hour audio and power point presentation to view on your office or home computer.
Are you tired of doing Bloody Prophies?
Are you worried about the amount of undiagnosed & untreated perio in your practice?
Is your Practice suffering dropping hygiene production?
If so, this webinar is for you. Let us walk through some of the pitfalls that we all experience and how to avoid them. As well as moving forward to reclaim that lost revenue.
What you will learn:
- The #1 reason you're losing thousands of dollars on undiagnosed and untreated perio disease
- How to overcome the mental barriers that might be holding you back.
Fee: Only $85
Women Working With Women
From Sabatoge to Support.
What makes one dental practice's work environment positive and another one negative? The differences are quite obvious to the doctor, co-workers, patients and the bottom line. Dentists spend lots of money, time and energy to become top notch clinicians. The last thing they need to deal with is women in the practice who don't get along. Team members spend more time with their "work family" than their personal family, so going to work each day should be a pleasant experience....but all too often, it is NOT.
Part I:
Linda will discuss how six everyday ATTITUDES affect the practice's total ALTITUDE. Teamwork will be outlined....Some employees are vague about the true definition of TEAMWORK. What does EFFECTIVE TEAMWORK mean to your doctor/patients/co-workers?
Part II:
Outlines the importance of understanding one's self so that they can understand those in their personal and professional lives. Differences are necessary in the workplace...honing those differences to create synergy and energy is the KEY. Discover whether your practice has the "perfect team" behaviorally....See how compatible you are with those in your practice. Know your strengths, weaknesses and fears and how this blends with others on staff. Most importantly, learn how to "people read" your patient base to increase case acceptance. Part II also outlines how to deal with difficult patients, difficult doctors and co-workers. Ideas will be shared to improve leadership at all levels and teamwork within the practice.
Dentistry is a FEMALE DOMINATED workplace. Dispel the myth that women create DRAMA....Your doctor(s), patients and team mates will notice the difference. And magically, the practice's net income will also show the differences.
Fee: Only $190



